Customer Relationship Officer – Sales (Mumbai & Chennai)

From 1 to 6 year(s) of experience
₹ 2,50,000 - 3,00,000 P.A.

Job Description

Roles and Responsibilities

Purpose of the Role:

Sell Personal Loans to customers who has previously closed loan or still have an active Personal loan.

  • Outcalls data assigned and promotes Personal loan offer
  • Generates leads for customer interested in Personal loans
  • Tags all calls in dialler and CRM.
  • Pitches end to end information and converts customer for Personal Loan
  • Provide customers with complete product information.
  • Explains the entire documentation process to avail a loan.
  • Complete knowledge of the policy and process
  • Coordinate with Branches on document collection and processing of the loan
  • Follow up till the case is disbursed
  • Explain in detail the offer available for the customer
  • Provide accurate information on documents required
  • Ensure self-learning by participating in training conducted.
  • Updates himself on the policy and process.
  • Generate good quality leads quality
  • Increases conversion of leads generated

Expertise required/ Domain Knowledge: Prior Banking / NBFC / Call centre experience into telesales role.

No. of years of relevant experience: 1 - 6 years of experience in Telesales, preferably in Finance services domain

Any specific specialization/education: Minimum HSC required.

Work Location- Mumbai ( Andheri East)

Work Location- Chennai ( Maduravoyil)


Key Skills
Skills highlighted with ‘‘ are preferred keyskills


UG:Graduation Not Required

Company Profile

HR Ace

HR Ace is a proprietorship firm founded and headed by Gurpreet Jaggi. We believe in the value of exceptional talent in the delivering transformative results for our clients. We strive to build long-term relationships with our candidates and clients
Company Info
View Contact Details+

Recruiter Name:Sadia Shaikh

Contact Company:HR Ace



2,50,000 - 3,00,000 P.A.



Role Category:

Retail & B2C Sales



Employment Type:

Full Time, Permanent