Roles and Responsibilities
Purpose of the Role:
Sell Personal Loans to customers who has previously closed loan or still have an active Personal loan.
- Outcalls data assigned and promotes Personal loan offer
- Generates leads for customer interested in Personal loans
- Tags all calls in dialler and CRM.
- Pitches end to end information and converts customer for Personal Loan
- Provide customers with complete product information.
- Explains the entire documentation process to avail a loan.
- Complete knowledge of the policy and process
- Coordinate with Branches on document collection and processing of the loan
- Follow up till the case is disbursed
- Explain in detail the offer available for the customer
- Provide accurate information on documents required
- Ensure self-learning by participating in training conducted.
- Updates himself on the policy and process.
- Generate good quality leads quality
- Increases conversion of leads generated
Expertise required/ Domain Knowledge: Prior Banking / NBFC / Call centre experience into telesales role.
No. of years of relevant experience: 1 - 6 years of experience in Telesales, preferably in Finance services domain
Any specific specialization/education: Minimum HSC required.
UG:Graduation Not Required
Recruiter Name:Sadia Shaikh
Contact Company:HR Ace