Customer Relationship Officer – Sales (Mumbai & Chennai)

From 1 to 6 year(s) of experience
₹ 2,50,000 - 3,00,000 P.A.

Job Description

Roles and Responsibilities

Purpose of the Role:

Sell Personal Loans to customers who has previously closed loan or still have an active Personal loan.


  • Outcalls data assigned and promotes Personal loan offer
  • Generates leads for customer interested in Personal loans
  • Tags all calls in dialler and CRM.
  • Pitches end to end information and converts customer for Personal Loan
  • Provide customers with complete product information.
  • Explains the entire documentation process to avail a loan.
  • Complete knowledge of the policy and process
  • Coordinate with Branches on document collection and processing of the loan
  • Follow up till the case is disbursed
  • Explain in detail the offer available for the customer
  • Provide accurate information on documents required
  • Ensure self-learning by participating in training conducted.
  • Updates himself on the policy and process.
  • Generate good quality leads quality
  • Increases conversion of leads generated

Expertise required/ Domain Knowledge: Prior Banking / NBFC / Call centre experience into telesales role.

No. of years of relevant experience: 1 - 6 years of experience in Telesales, preferably in Finance services domain

Any specific specialization/education: Minimum HSC required.


Work Location- Mumbai ( Andheri East)

Work Location- Chennai ( Maduravoyil)

THIS IS WORK FROM OFFICE ONLY






Key Skills
Skills highlighted with ‘‘ are preferred keyskills

Education

UG:Graduation Not Required

Company Profile

HR Ace

HR Ace is a proprietorship firm founded and headed by Gurpreet Jaggi. We believe in the value of exceptional talent in the delivering transformative results for our clients. We strive to build long-term relationships with our candidates and clients
Company Info
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View Contact Details+

Recruiter Name:Sadia Shaikh

Contact Company:HR Ace

Telephone:9967400293

Salary:

2,50,000 - 3,00,000 P.A.

Industry:

Banking

Role Category:

Retail & B2C Sales

Role:

Telesales

Employment Type:

Full Time, Permanent