Lead IVR

7 - 12 Years

Job Description

  • Understanding of Enterprise Telecom Solution
  • Understanding of IVR function of multi skilled queue and experience in designing and changin them
  • Strong crosses functional skills to collaborate with commercial, program management, Technology and Finance.
  • Partner Management
  • Drive for Innovation
  • Result oriented
  • Customer Focus
  • Good Oral and Written Communication


Desired Candidate Profile

Please refer to the Job description above

Company Profile

HR Ace

HR Ace is a proprietorship firm founded and headed by Gurpreet Jaggi. We believe in the value of exceptional talent in the delivering transformative results for our clients. We strive to build long-term relationships with our candidates and clients

We focus on comprehensive selection, placement, and training of high quality talent at various levels ranging from mid to senior level management across multiple industries. Our team comprises of experienced recruitment and training professionals with in-depth knowledge of various sectors.
View Contact Details+

Contact Company:HR Ace

Reference Id:HRACE-19-058


Not Disclosed by Recruiter



Functional Area

ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category



Business Development Manager

Employment Type

Full Time, Permanent